Great customer service, great workmanship. They couldn’t have been more helpful and flexible to all my needs when installing heating into my house. From the advice given, flexibility around my scheduling, and communication and assistance through the whole project the service was exemplary.
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Our Happy Customers Say …
My 11 year old Ideal logic 30 combi boiler went on strike within 3 days of zero degrees weather forecast. Caught attention of a HPR engineer who was working on a house nearby and he politely recommended I spoke to his HQ. A brilliant lady called Abby booked me in for an engineer to call between 8 and 12 the following day. Rees turned up at 12 but was done in an hour. I am so impressed. Rees was methodical, professional and generous in explaining and advising on everything I needed to know. Honesty goes a long way and even though I was half expecting to have to replace this old boiler , Rees discussed a plan of action which was not only energy saving, but kind on my wallet too.HPR, I take my hat off to you….and well done Rees! 11 out of 10.
Excellent service can’t say enough about this company .I had Dan for most of the time and is very professional, polite , laid down stair protection and floor covering .Kept things clean and tidy at all times. Communication was excellent from the office and the boss coming by to check the work. Value of money too. I will always use this company and can’t thank them enough. Also they are very diverse and not much they can’t do !
We had a full bathroom replacement from HPR and we are utterly delighted with the result. It was a functional but tired 15 year old bathroom and it is now truly a showroom standard space which is wonderful to spend time in; we love it! HPR from start to finish were lovely people – courteous, professional, on time every day and didn’t make any mess (except where they were supposed to!). Would use them again in a heartbeat on any similar project or things in their area of expertise and would recommend to my family & friends.
I have employed HPR Services for the past 7 years and have always had a professional and responsive service. They service two holiday cottages in the Cotswolds and work around our guests departure times and always manage to accommodate specific dates and times. Their call-out team are punctual and very polite with our guests. I have recently had a boiler replacement just before we had guests arriving and their engineer worked long hours to get it done. I would definitely recommend HPR Services.
HPR disconnect a gas cooker and connected a replacement. The engineer turned up on time and was polite, knowledgeable and highly professional. He carried out the work expertly and checked everything was safe and secure before leaving. The pricing was very competitive. Highly recommended!
Excellent service from HPR. They were prompt and courteous. The engineer was very professional. Since ours is a very old boiler that is probably not spotted very often the engineer double checked his assessment with another engineer back at base, he was correct in his initial assessment but it was reassuring to see such thoroughness. Would definitely recommend.
The Engineer arrived within the time frame advised. The boiler service was carried out in a professional manner including the fitting of a new part and a filter clean. When the Engineer had finished the work area was left clean & tidy.
The receptionist was so helpful so caring as we are in our seventies rang us back and in no time Chris was here sorting the problem out for us. Such great service actually I couldn’t believe. So grateful to the team. We would thoroughly recommend HPR SERVICES
We needed a new boiler in our community centre, not a small job! From the initial quote right through to the signing off of the completed work, HPR were thoroughly professional, helpful and could not be faulted. I can honestly say that all the team went above and beyond in the work that they did for us. I would definitely recommend them.